diff --git a/CONTRIBUTING.md b/CONTRIBUTING.md
index 3627cf40fc98f1a2a9a03f3996475702c442ea0a_Q09OVFJJQlVUSU5HLm1k..d6de3cd7ad658458186ff46ae8a683d0c15093c1_Q09OVFJJQlVUSU5HLm1k 100644
--- a/CONTRIBUTING.md
+++ b/CONTRIBUTING.md
@@ -3,8 +3,10 @@
 
 ## General guidelines
 
+If you are experiencing problems during GitLab package installation or have issues with package configuration please create an issue that includes the following:
+
 - Include the omnibus-gitlab version when discussing behavior: `dpkg-query -W
   gitlab` or `rpm -q gitlab`.
 - Be careful when pasting log output of `gitlab-ctl reconfigure`; Chef happily
   writes secrets to the log.
 
@@ -6,8 +8,10 @@
 - Include the omnibus-gitlab version when discussing behavior: `dpkg-query -W
   gitlab` or `rpm -q gitlab`.
 - Be careful when pasting log output of `gitlab-ctl reconfigure`; Chef happily
   writes secrets to the log.
 
+#### For problems not related to package installation and configuration check ways to get help [at GitLab website.](https://about.gitlab.com/getting-help/)
+
 ## Merge request guidelines
 
 - Please add a CHANGELOG entry for your contribution