Mattermost login process is unclear
Let's say I am a new user to Heptapod (as I was this morning) and I wanted to find something like a support forum. There is a big "Contact" button on the front page of Heptapod so I click that. I get this page:
These instructions are misleading. If I click "User Support Mattermost Channel", I get this login page:
The correct thing to do here is ignore the user/password login and click "Sign in with Gitlab". However, as a new user, I could not figure this out. I assumed "Sign in with Gitlab" meant signing in with a Gitlab.com account. I wasted some time looking at other pages and wound up creating a Gitlab.com account just to log in (unnecessarily it turns out).
Georges Racinet told me on your Mattermost that right now you cannot alter the "Sign in with Gitlab" page. So I think my expected behavior is, you should change the "Contact" page so that users do not get confused by the instructions. My suggested text is:
- register on our own Heptapod instance, then start the conversation on the User Support Mattermost channel by clicking the "sign in with GitLab" button