{% set title = "Ascensores Jordà" %} {% set description = "Success story of a company that installs and maintains lifts with Tryton" %} {% set keywords = ["success story", "review", "case study", "elevators", "lift"] %} {% set banner = "jorda/banner" %} {% set logo = "images/success-stories/jorda.webp" %} {% extends "success_stories/layout.html" %} {% block customer %} {{ super() }}

Ascensores Jordà is a company with more than 65 years of experience in the market. It is dedicated to maintaining, repairing and installing lifts and elevators. Its 50 employees are focused on providing quality services and on site emergency callouts to its customers. The company has obtained several quality certifications including ISO 9000:2015.

Jordà offices {% endblock customer %} {% block challenge %} {{ super() }}

Although office employees were already using Tryton for the company's day-to-day operations, the technicians were still working with paper documents. This meant that the information on their actions was not being updated in real time. This resulted in delays before their services were billed, and a large administrative burden caused by having to manually enter in their data.

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As the most of the technicians work from the customer installations it was decided to implement an application that can be used on mobile phones. The application could then be used to record the technicians information in real time from wherever they are working. {% endblock solution %} {% block implementation %} {{ super() }}

A mobile application for Android devices was developed using Apache Cordova, Onsen UI and Vue.js.

Jordà mobile application

It allows the technicians to perform the following actions:

In addition, the system was configured to automatically send the work done to the customer via email.

The solution was presented in a technical talk during the Tryton Conference 2019 and can be viewed from the Tryton YouTube channel.

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Thanks to the use of the mobile application the company achieved the following improvements:

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Kopen Software developed the Android Mobile application connected to Tryton.

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